Returns Policy for KID PLANET BOOKS Shop
Effective Date: [Insert Date]
Thank you for shopping at KID PLANET BOOKS Shop. We strive to provide you with high-quality home decor products. However, we understand that there may be instances where you need to return an item. This Returns Policy outlines our guidelines for returns and exchanges. By making a purchase on our website, you agree to the terms of this policy.
You have up to 7 days from the date of delivery to request a return.
To initiate a return, please contact our Returns Department at contact@kidplanetbooks.com. Please include your order number, reason for return, and attach images of the product clearly showing the issue or reason for return.
Our Returns Department will review your return request and provide you with a Return Authorization (RA) number. Please do not return any items without obtaining an RA number.
Ensure that the product is securely packaged in its original packaging (if available) or suitable packaging to prevent damage during transit.
You are responsible for the cost of shipping the product back to us. We recommend using a trackable shipping service and purchasing shipping insurance for the returned item. We cannot be held responsible for items lost or damaged during return shipping.
The returned item must be unused, in its original condition, and free from any signs of wear or damage.
Once we receive the returned item and verify its condition, we will process your refund. The refund will be issued using the original payment method, and you will receive an email notification confirming the refund. Please note that it may take several business days for the refund to reflect in your account.
If you prefer a replacement for the returned item instead of a refund, please indicate this in your return request email. Once we receive the returned item and verify its condition, we will ship a replacement to you free of charge.
The following items are non-returnable:
If you receive a damaged or defective item, please contact us immediately at returns@cozynightsshop.com. We will work with you to resolve the issue promptly by providing a replacement or refund, depending on product availability and your preference.
If you have any questions or concerns regarding our Returns Policy, please contact our Returns Department at returns@cozynightsshop.com. We will be happy to assist you.
Thank you for shopping with KID PLANET BOOKS Shop. We appreciate your business and strive to ensure your satisfaction with our products and services.
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